Maid verification: a simple guide for Indian families
A maid, cook or nanny often spends more hours in your home than some family members. They see your children, your elderly parents, your keys and your valuables. Most domestic workers are honest and hardworking, and a simple verification protects them too: it gives them a clear record of who they are and that they were checked fairly.
Why verify domestic help
- Safety of children and elders, who are most often alone with the worker.
- Identity mix-ups: the person who comes to work is sometimes not the person you spoke to or the one an agency introduced.
- Peace of mind if something goes missing or a dispute arises: you have a record made at the start.
- Police requests: in many cities the police encourage families to share details of domestic workers.
What to check
- Identity: Aadhaar and, if possible, PAN or Voter ID, matched to the person.
- Face match and liveness: confirms the worker is real and present, not a photo of someone else.
- Home address and native place: where they live now and where their family lives.
- Past work: which homes they worked in and why they left.
- Declarations: any police or court case.
- A recorded statement: the worker's own words, with date, time and location.
How to do it respectfully
Tell the worker before you start: you verify everyone who works in your home, it takes a few minutes, and it is done on their own phone. Ask for consent. Do not keep loose photocopies of their ID lying around; a proper check stores only what is needed and keeps it safe.
The quick way: a video call from their phone
With SatyaSakshi Praman, you enter the worker's name and WhatsApp number in the app. They get a link, agree, and take a short video call in their language. The call captures their ID photos, a face and liveness check, live location and answers about past work and address. A SatyaSakshi verifier reviews it, and the report appears in your app.
There is no app for the worker to install and no office to visit. If you hire through a placement agency, you can still run your own check; agencies can also use Praman to verify every worker before placement.
A few minutes now saves worry later, for you and for the person you are trusting with your home.
Frequently asked questions
What documents should I ask a maid for?
Aadhaar is the usual starting point, with a PAN card or Voter ID if available. More important than the copies is seeing that the ID belongs to the person, which a face match on a live video call confirms.
Will a maid be offended by verification?
Usually not, if you explain it simply and respectfully. Many workers prefer a quick call from their own phone to visiting an office.
How much time does it take?
The call takes about 10–15 minutes and can be done from the worker's phone at a time that suits them.
Related: how Praman handles this for businesses · all instant checks
Check before you trust, with SatyaSakshi Praman
A WhatsApp link, a short video call with consent, and a report reviewed by SatyaSakshi investigators.
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