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Customer and address verification for telecom and utilities
New connections, SIM activations and gas or electricity requests all start with knowing who the customer is and where they live. Praman checks identity and address on a short call and saves the proof to the case.
What you can verify
- Customer and address verification for new connections
- Electricity and gas connections
- Broadband and fibre installation sites
- Retailer and distributor checks
- Re-verification of existing customers
Instant checks for this work
Run from the case in seconds, with the person’s consent. Every result is saved with the case and shown in the report.
🪪 Identity documents
- PAN check: name, date of birth and Aadhaar link status
- Aadhaar through DigiLocker (masked number only)
- Voter ID check
- Driving licence check: validity and vehicle classes
- Passport check
- Read the details from a photo of the card: PAN, Aadhaar, Voter ID, licence, passport
🙂 Face, liveness and deepfake
- Face match between the selfie and the ID photo
- Liveness check from a selfie
- Deepfake check for photos
- Deepfake check for voice recordings
📱 Mobile number and digital checks
- Name linked to a mobile number
- PAN linked to a mobile number
- WhatsApp profile check (business or personal, profile photo)
- Digital footprint: online accounts linked to the number
- UPI ID linked to the number
📍 Address and location
- Address to map location, and map location to address
- Distance between two places (DIGIPIN)
- Electricity bill details as address proof
- Live location and time on every call
🏢 Business checks
- GST number details, and GST numbers held by a PAN
- Udyam (MSME) registration
- Company (CIN) and director (DIN) details
- TAN check
- FSSAI food licence check
Checks available depend on your plan. See all instant checks.
How it works
- Add the caseEnter it, upload many from Excel, or send it from your system through the API.
- Customer gets the linkOne WhatsApp message with their name, the reason and the call link. No app to install.
- Call and instant checksA video call (AI or executive) collects answers, photos and documents. ID, vehicle, bank or court checks run with consent.
- Report and sign-offEverything comes together in one report. A person approves the final verdict.
Questions
How is the address confirmed?
The customer joins from the premises and live location and time are saved. Electricity bill details can be used as address proof.
Can mobile number ownership be checked?
Yes. The name linked to a number can be checked with consent.
Can partners and retailers be verified?
Yes. Business checks and a live video tour work for retailers and distributors.
Other uses of Praman
🛡️ Claim investigation📝 PIVC / PLVC🏦 Loan verification👷 Employee BGV🏠 Tenant verification📦 Vendor due diligence🚚 Vehicle & driver🏥 Hospital & TPA🧰 Blue-collar bulk hiring🛵 Security, driver & delivery staff📲 Gig partner onboarding🏡 Domestic help & caregivers🧑🤝🧑 Contract & manpower agencies🎓 Campus & fresher hiring🏪 Franchise & dealer owners🎓 Education & scholarships🏛️ Government & welfare🌐 Marketplaces & communities📈 Investments & finance services🏭 Business & trade⚖️ Legal & recovery
See it on your own cases
Tell us what you verify today. We will set up a short live demo.